Privacy Policy

Effective Date: April 2025
Last Reviewed: April 2025

At AMCO, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, your rights under applicable data protection laws (including the UK GDPR and the Data Protection Act 2018), and how you can contact us with any concerns.

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1. Who We Are

AMCO is a UK-based logistics and warehousing provider that operates globally. Since 1983, we have served industrial and commercial clients, offering tailored supply chain and logistics services.
For data protection purposes, AMCO is the Data Controller of the personal data you provide to us.

Contact Information:

•  Email: hr@amco-group.co.uk
•  Phone: +44 (0) 1905 758 000
•  Postal Address: AMCO Park, Acanthus Road, North Moons Moat, Redditch, Worcestershire B98 9EX.

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2. Data Subjects Covered

This policy applies to the following categories:

•  Website visitors
•  Customers and clients
•  Suppliers and business partners
•  Job applicants
•  Employees (covered in a separate internal policy)
•  Event participants and competition entrants

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3. What Data We Collect

We may collect the following types of personal data depending on your interaction with us:

•  Identity Data – Name, job title, company
•  Contact Data – Email address, phone number, postal address
•  Technical Data – IP address, browser type, device ID, operating system
•  Usage Data – Page interactions, browsing history, referring sites
•  Marketing Preferences – Opt-ins for newsletters and promotions
•  Job Application Data – CV, education history, references

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4. How We Collect Your Data

We collect personal data when you:

•  Visit our website and use our online forms
•  Contact us via email, phone, or post
•  Apply for a job
•  Register for an event or enter a competition
•  Engage with us through social media or other channels

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5. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

•  Fulfilling a contract – Article 6(1)(b) – Contract
•  Sending marketing communications – Article 6(1)(a) – Consent
•  Improving our services – Article 6(1)(f) – Legitimate Interest
•  Compliance with legal obligations – Article 6(1)(c) – Legal Obligation
•  Processing job applications – Article 6(1)(b) and 6(1)(f)

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6. How We Use Your Data

We may use your data to:

•  Respond to your enquiries or requests
•  Fulfil service agreements
•  Process job applications or CVs
•  Send marketing communications (where consent has been given)
•  Administer competitions or promotions
•  Improve our website and services
•  Comply with legal or regulatory obligations
•  Prevent fraud and enhance security

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7. Data Sharing and Third Parties

We do not sell or rent your personal data.

We may share it with:

•  Service providers or subcontractors assisting in service delivery
•  Law enforcement, regulators, or courts (where legally required)
•  Other entities during business transfers or restructuring (with safeguards)

All third parties are contractually bound to use your data only for specified purposes and to protect it appropriately.

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8. International Transfers

Your data may be transferred outside the UK or EU. When we do so, we ensure appropriate safeguards are in place, including:

•  Standard Contractual Clauses approved by the UK or EU
•  Transfers to countries with adequacy decisions
•  Binding Corporate Rules (where applicable)

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9. Data Retention

We retain personal data only for as long as necessary. Typical retention periods include:

•  Customer data – 7 years after last interaction
•  Job applicant data – 6 months (unless consent to retain longer is given)
•  Marketing data – Until consent is withdrawn or after 2 years of inactivity
•  Contractual/interaction data – Up to 7 years (for legal/accounting purposes)

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10. Your Rights

You have the following rights under the UK GDPR:

•  Right of access – request a copy of your personal data
•  Right to rectification – correct incomplete or inaccurate data
•  Right to erasure – request deletion of your data (where applicable)
•  Right to restrict processing
•  Right to data portability
•  Right to object – to marketing or processing based on legitimate interest
•  Right to withdraw consent – at any time where processing is based on consent
•  Right to lodge a complaint – with the UK Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise any of these rights, contact: Email: hr@amco-group.co.uk

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11. Security Measures

We implement technical and organisational safeguards to protect your personal data, including:

•  SSL encryption for data in transit
•  Firewalls, secure servers, and access controls
•  Data minimisation and pseudonymisation where applicable

While we take reasonable steps, the transmission of information via the internet is not completely secure, and any transmission is at your own risk.

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12. Cookies and Tracking

Our website uses cookies and similar technologies. These help us:

•  Understand website usage
•  Remember user preferences
•  Improve site performance

Cookies that are not essential will only be used with your consent.
For full details, please refer to our Cookie Policy.

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13. Automated Decision-Making & Profiling

We do not use your personal data for automated decision-making that produces legal or similarly significant effects.

We may create user profiles based on browsing or enquiry history to improve customer experience and tailor communications. This is based on our legitimate interests and will never override your fundamental rights.

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14. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 16 without parental or guardian consent. If you are under 16, please do not use our website or submit any personal information without supervision.

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15. Third-Party Websites

Our website may contain links to external websites. This policy applies only to AMCO’s website. Please check the privacy policies of any third-party sites you visit.

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16. Changes to This Policy

We regularly review and update this Privacy Policy.

Last updated: April 2025